Glossary of Terms Nursing Home Terms from Minnesota Department of Health
Glossary of Terms
According to information taken from Minnesota Department of Health Website
Certification – A determination that a nursing facility meets the federal care standards for operating a home with medical assistance or Medicare funds.
Deficiency – A failure to meet a federal certification rule for care. The most serious deficiencies pose an immediate threat to resident health or safety.
Exit Conference – A meeting at the end of a survey where surveyors review their findings with the home’s administrator and key staff. Resident and family council representatives and local ombudsman representatives may attend as well.
Family Council – A consumer group, composed of the nursing or boarding care home’s relatives and friends, who meet regularly to improve the quality of life in their facility.
Centers for Medicare and Medicaid Services (CMS) – A federal agency that oversees the regulation of nursing facilities that are paid with medical assistance or Medicare funds.
Licensure – A determination that a nursing or boarding care home meets the state standards for operating a home in Minnesota.
Minnesota Department of Health (MDH) – A state agency whose staff perform licensure inspections, certification inspections, and complaint investigations, among other services.
Office of Health Facility Complaints (OHFC) – An office in the Health Department set up to receive and investigate complaints about the quality of services in nursing and boarding care homes, hospitals, and certain home care agencies. OHFC staff have authority to issue correction orders, deficiencies and fines. Toll-free 1(800) 369-7994 or in the Twin Cities (651) 201-4201.
Ombudsman – A federally-mandated program with offices throughout Minnesota. Ombudsman representatives are trained to receive questions\ complaints and to advocate for residents and families. The Ombudsman for Older Minnesotans has a toll-free line, 1(800) 657-3591. In the seven-county Twin Cities metro region the ombudsman program is at the Metropolitan Office of Ombudsman for older Minnesotans (651) 431-2555.
Resident Council – A group of residents in a nursing or boarding care home who meet regularly to improve the quality of life in their facility.
Survey – The periodic inspection of a nursing or boarding care home by staff of the MN Department of Health.
Licensing and Certification – The specific program where surveyors are employed in the MN Department of Health.
Violation – A failure to meet a state licensure rule for care. Violations are categorized by seriousness. Those that cause the greatest risk of harm must be corrected the soonest. Failure to correct them incurs the highest level of fines.
For more information see: Minnesota Department of Health
This website and glossary is not intended to provide legal advice as each situation is different and specific factual information must be obtained before an attorney is able to assess the legal questions relevant to your situation.
If you or a loved one has suffered an injury or abuse in a nursing home or other care facility that serves the elderly in Minnesota please contact our firm for a free consultation and information regarding the obligations of the facility and your rights as a resident or concerned family member. To contact Attorney Kenneth L. LaBore, directly please send an email to Klabore@MNnursinghomeneglect.com or call Ken at 612-743-9048.